Built for Indian businesses
Turn WhatsApp & Instagram conversations into customers.
Launch WhatsApp campaigns, automate Instagram DMs, and manage customer conversations from one intelligent workspace.
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- Official WhatsApp Cloud API
- Meta's rates, zero markup
- English & Hindi
- Bulk WhatsApp campaigns
- Delivery tracking per customer
- Instagram comment-to-DM
- Shared team inbox
- Keyword auto-replies
Product
One workspace for every customer conversation
Reach customers on WhatsApp, turn Instagram comments into conversations and reply as a team — without switching tools.
WhatsApp Marketing
Bulk campaigns that reach the right customers
Send approved WhatsApp templates to a segment of your contacts and follow every message from sent to read.
- Bulk campaigns from approved templates, sent now or scheduled
- Audience segments with include and exclude tags
- Contact management with CSV import and opt-in records
- Cost preview at Meta's rates before you send
- Live tracking: sent, delivered, read and failed
Instagram Auto-DM
Answer every comment with a private DM
When someone comments a keyword like “PRICE” on your post or reel, WapDesk sends them a DM right away.
- Keyword detection on any post or a specific post
- Automatic private DM with your details
- Optional public reply under the comment
- Activity log of every comment you replied to
- Lead capture and automated follow-upsComing soon
- CommentAananya_kPRICE
- AutomationKeyword match → Auto-DM
- Private DMTo @ananya_kYour details are here!Public reply: “Check your DMs!”
- Logged in activity
Shared Inbox & AI Support
Answer every customer as a team
Every WhatsApp conversation in one inbox, with auto-replies that step aside when your team takes over.
- One shared inbox for your WhatsApp conversations
- Assign chats and leave internal notes
- Keyword, welcome and away auto-replies
- Human handoff: auto-replies pause when an agent replies
- AI-assisted replies from your own knowledge baseComing soon
Interactive demo
See WapDesk in Action
Pick a workflow and watch it run, step by step.
One campaign, every customer's phone
Build a campaign once. WapDesk sends it to each contact in your audience and tracks every delivery.
- 1Choose an audience by tags
- 2Pick an approved template and check the cost preview
- 3Send now or schedule for later
- 4Track each message: sent, delivered, read
Start turning conversations into customers
Connect your WhatsApp number, import your contacts and launch your first campaign.
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