For clinics & doctors
Every patient enquiry answered — even when the clinic is closed.
WapDesk replies to timing, fee and location questions on WhatsApp, reminds patients before their visit and hands the chat to your front desk when a person is needed.
14-day free trial on the Growth plan · No card needed
- Official WhatsApp Cloud API
- Meta's rates, zero markup
- English & Hindi
Workflow demo
From first message to confirmed visit
A typical evening enquiry at a clinic, handled with features you set up once.
- 01
Away message
A patient messages after hours
At 9:40 pm a patient asks about seeing the doctor. The away message replies at once with your OPD timings, so nobody waits till morning for an answer.
- 02
Keyword reply
Common questions answered
Messages that mention fees, timings or address get your saved answer, in English or Hindi.
- 03
Shared inbox
The front desk takes over
In the morning the receptionist picks up the chat in the shared inbox, confirms a slot and adds an internal note. Auto-replies pause while they talk.
- 04
Scheduled campaign
A reminder the day before
Tag tomorrow's patients and schedule an approved reminder template, so fewer people miss their appointment.
Benefits
Why clinics use WapDesk
Fewer missed enquiries
Patients who message at night or during rush hours get an instant answer instead of silence.
Fewer no-shows
A WhatsApp reminder the day before is much harder to miss than an SMS.
Less load on the front desk
The same five questions are answered automatically, so staff handle only what needs a person.
Patient chats stay private
Each clinic's data is kept in its own workspace, with role-based access for doctors and staff.
FAQ
Questions clinics ask
Straight answers about using WhatsApp automation in your business.
Still have a question?
Talk to a real person on WhatsApp, Monday to Saturday, 10 am to 6 pm.
Chat with usPatients send their request on WhatsApp and your front desk confirms the slot from the shared inbox. WapDesk does not connect to clinic scheduling software yet, so the booking itself stays with your staff.
SeenYes. Create a reminder template, get it approved by Meta, tag the patients for that day and schedule a campaign. You pay Meta's utility-message rate with no markup.
SeenNo. We recommend automated replies stick to timings, fees, address and booking. Anything clinical should come from a doctor or staff member through the shared inbox, where you can see who replied.
SeenYes, as long as it isn't currently registered on the WhatsApp or WhatsApp Business app. If it is, delete that account from the app first, or use a new number. The number always stays yours.
SeenYes. Write replies in Hindi and add keywords in both scripts, like 'fees' and 'फीस'. The WapDesk dashboard is available in English and Hindi too.
SeenAnswer patients on WhatsApp in minutes, not hours
Set up your away message, fee and timing replies and a reminder template on a free trial.
Built for clinics, gyms, coaching institutes, real estate, D2C brands, salons, dealers and agencies.